Privacy Policy

Introduction

Roxie Does Property is a trading name of R2 Relocate Ltd ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://roxiedoesproperty.co.uk or use our mentorship services.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a mentorship session through Cal.com
• Make a payment through Stripe
• Contact us via email or through our website
• Subscribe to our communications

This information may include:

• Name and email address
• Phone number
• Payment information (processed securely by Stripe)
• Business information relevant to your property portfolio
• Communication records and session notes

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• General geographic location (country/city level)

We use Plausible Analytics, a privacy-focused analytics service that does not use cookies and does not collect personal data.

How We Use Your Information

We use the information we collect to:

• Provide and deliver our mentorship services
• Process payments and send confirmations
• Schedule and manage booking appointments
• Communicate with you about your sessions and services
• Respond to your enquiries and support requests
• Improve our website and services
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party services that help us operate our business (Cal.com for scheduling, Stripe for payments)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another provider
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at hello@roxiedoesproperty.com.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

Cookies

Our website uses minimal cookies necessary for functionality. We use Plausible Analytics, which is cookie-free and does not track personal data. Third-party services (Cal.com, Stripe) may use their own cookies when you interact with their embedded features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: